Policies
Privacy Policy
Last updated: 14 June 2026
Who we are
Nyra is operated by KAPADAVALA (“we”, “us”). We are the data controller for personal information collected through this store. Contact us at support@nyrabags.com.
What we collect
Information you provide — name, email, shipping and billing address, and phone number — and information collected automatically, such as order history, device and approximate location (from your IP, to show the right currency). Payment details are processed directly by Razorpay; we never see or store your full card number.
How we use it
To process and ship your orders, send order and delivery updates, provide customer support, prevent fraud, comply with export and tax obligations, and — only with your consent — send marketing emails you can unsubscribe from at any time.
Who we share it with
Service providers who help us run the store: Razorpay (payments), Shiprocket and our couriers (delivery), Resend (transactional email), and our hosting and database providers. We do not sell your personal information.
International transfers
We ship worldwide from India, so your order and address data is processed in India and the regions where our providers operate. We rely on appropriate safeguards for transfers out of the EU/UK and Australia.
Your rights
Depending on where you live (including under the Australian Privacy Act and the EU/UK GDPR), you may request access to, correction of, or deletion of your personal data, object to processing, or withdraw consent. Email support@nyrabags.comand we'll respond within the timeframe required by law.
Cookies
We use essential cookies to keep you signed in, remember your cart, and store your currency choice. We do not run advertising trackers at launch.
Retention
We keep order records for as long as required for tax, accounting, and warranty purposes, then delete or anonymise them.