Policies

Refund Policy

Last updated: 15 August 2026

Eligibility

We don't offer returns or exchanges for change of mind. If your order arrives with a discrepancy (wrong item, missing item) or damaged, it's eligible for a refund.

Window

Report the issue within 7 days of your order being delivered. Requests made after that window won't be eligible.

How to request one

Email support@nyrabags.com with your order number and photos of the item. We'll confirm the outcome by email.

How refunds are issued

Approved refunds are issued to your original payment method via Razorpay. Processing time depends on your bank or card issuer, typically 5–10 business days after we approve the refund.

Your rights

This policy doesn't affect any statutory consumer rights you have under applicable law. See our Terms of Service for full order terms.